Frequently Asked Questions

During the first session of Physiotherapy,  our main focus would include a subjective and objective evaluation and assessment. During this assessment, we aim to get a holistic idea of you as a patient as well as your complaint or injury.

Taken this into account we will then start a physical assessment. During physical assessments, appropriate clinical assessment techniques will be performed to rule out conditions and through this, goals and expectations can be set up.

Once all the assessments and tests are done, a hypothesis will be formed. The hypothesis will then be explained to the patient and treatment will commence.

Follow-up sessions will include short reassessments. After this, the session will commence with appropriate techniques and rehabilitation exercises. The number of follow-up sessions, as well as how far apart these appointments are booked, depends on the type of condition that is being treated. It also depends on how compliant the patient is in performing their home exercises, avoiding certain aggravating activities and correct medication use where applicable.

Our appointment sessions are 30min and 45min respectively. Sports massages are 30min and 45min.

  • Medical Aid – Lisma Kemp Physiotherapists charge Medical Aid Tariffs. Patients will however be responsible for their own account if Medical Aid Benefits are depleted
  • Card facilities
  • Snap Scan
  • Cash Payments
  • When you sustained an injury
  • If symptoms include swelling, bruising or deformity
  • Muscle spasms and and Joint stiffness
  • Joint pain (Ankle, knee, hips, shoulder, elbow)
  • Limping while walking
  • Experience pins and needles or any numbness
  • If limb collapses away under you
  • Postural/ Biomechanical problems
  • Seeking advice regarding strength, flexibility, balance or fitness
  • Seeking advice in acute/chronic injuries and how to prevent them
  • Acute injury sustained
  • Enhance physical performance in sport
  • Return-to-Play assessments
  • Low Back Pain
  • Massage relieve


It is always better to consult with your Physiotherapist if you are unsure, rather that to not seek any advice. Remember we are first line practitioners and you don’t need a GP referral to make an appointment.